Shipping policy
At Sol & Feathers, we take great care in ensuring your order is packaged beautifully and shipped securely. Please review our shipping policy below:
Processing Times
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All orders are processed within 2–4 business days (excluding weekends and holidays).
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During high-volume periods, such as holidays or new launches, processing times may be slightly longer.
Shipping Methods & Rates
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We offer standard and expedited shipping options at checkout.
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Shipping rates are calculated at checkout based on your location and the size/weight of your order.
Domestic Shipping
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Orders are shipped within the United States via trusted carriers such as USPS, UPS, or FedEx.
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Delivery typically takes 3–7 business days once shipped, depending on the shipping method selected.
International Shipping
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At this time, Sol & Feathers ships within the U.S. only. (Future international options will be announced on our website and social media.)
Order Tracking
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Once your order has shipped, you will receive an email confirmation with tracking details.
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Please allow up to 24 hours for tracking information to update.
Lost, Stolen, or Damaged Packages
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Sol & Feathers is not responsible for lost or stolen packages once they are confirmed delivered by the carrier.
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If your package arrives damaged, please contact us within 48 hours of delivery with photos and your order number so we may assist.
Address Accuracy
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Customers are responsible for providing the correct shipping address at checkout.
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We cannot reroute or refund orders shipped to an incorrectly provided address.
Contact Us
For shipping inquiries, please reach out to:
📧 support@solandfeathers.com
We appreciate your trust in Sol & Feathers and strive to deliver every order with care, elegance, and timeliness.