Refund policy
At Sol & Feathers, every product is crafted with care, attention to detail, and a commitment to luxury. Due to the nature of our products and to maintain the highest standards of quality, all sales are final.
We do not accept returns, exchanges, or issue refunds once an order has been placed. This policy helps us ensure that every item you receive is brand new, uncompromised, and delivered with the excellence our brand represents.
Damaged or Defective Items
If your order arrives damaged or you believe you have received a defective item, please contact us within 48 hours of delivery at support@solandfeathers.com with your order number, photos, and a description of the issue. We will review your case promptly and work with you to resolve it appropriately.
Order Cancellations
Once an order is placed, it cannot be canceled, modified, or refunded. Please review your order carefully before completing your purchase.
Contact Us
For any questions about this policy or concerns with your order, you can reach us at:
📧 support@solandfeathers.com
We appreciate your understanding and support of Sol & Feathers.