Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the Sol & Feathers website, products, services, memberships, and any related offerings (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must not use our Services.

1. Company Information

Sol & Feathers (“we,” “us,” “our”) operates as a global brand providing home fragrance, lifestyle products, and related services. These Terms apply to all users worldwide, regardless of location.

2. Eligibility

By using our Services, you confirm that you are at least the age of majority in your jurisdiction or have obtained parental or guardian consent. You agree to provide accurate, current, and complete information when placing orders or creating an account.

3. Use of Services

You agree to use our Services only for lawful purposes and in accordance with these Terms. You may not:

Use the website for any fraudulent or unlawful activity
Attempt to gain unauthorized access to systems or data
Interfere with the operation or security of the website
Reproduce, copy, or exploit any part of the Services without written permission

4. Product Information & Availability

We strive to ensure all product descriptions, pricing, and availability are accurate. However, we do not guarantee that all information is error-free. We reserve the right to correct errors, update information, or cancel orders at any time without prior notice.

5. Orders & Payments

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including suspected fraud or pricing errors. Payment must be completed in full before shipment.

6. Shipping & International Use

We operate globally and ship to select international locations. Delivery times may vary depending on destination, customs processing, and local regulations. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

7. Returns & Refunds

Returns and refunds are governed by our Return Policy. We reserve the right to refuse returns that do not meet eligibility requirements, including used, damaged, or altered products.

8. Intellectual Property

All content on the Sol & Feathers website, including branding, logos, product designs, images, text, and graphics, is the exclusive property of Sol & Feathers and is protected by international copyright, trademark, and intellectual property laws. Unauthorized use is strictly prohibited.

9. Memberships & Promotions

Any memberships, subscriptions, discounts, or promotional offers are subject to additional terms. We reserve the right to modify or discontinue any promotion at any time without liability.

10. Limitation of Liability

To the fullest extent permitted by law, Sol & Feathers shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Services or products. All products are provided “as is” without warranties of any kind, except where required by law.

11. Indemnification

You agree to indemnify and hold harmless Sol & Feathers, its owners, affiliates, employees, and partners from any claims, damages, losses, or expenses arising from your use of the Services or violation of these Terms.

12. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information in compliance with applicable global data protection laws.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to Sol & Feathers’ primary operating jurisdiction, without regard to conflict of law principles. However, we comply with applicable international consumer protection laws where required.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Services constitutes acceptance of the revised Terms.