FAQ

What is Sol & Feathers?
Sol & Feathers is a luxury fragrance and home care brand created to elevate everyday living through refined scent experiences for your space, lifestyle, and rituals.

Where are your products made?
Our products are carefully formulated and produced in small batches using high-quality ingredients to ensure consistency, safety, and a premium finish.

Do you ship internationally?
Yes, we offer international shipping to select countries. Shipping rates and delivery times are calculated at checkout based on your location.

How long will my order take to arrive?
Orders are typically processed within 1–3 business days. Delivery times vary depending on your location and selected shipping method.

Can I return or exchange my order?
Yes, we accept returns on unused and unopened items within a specified return window. Please refer to our Shipping & Returns page for full details.

Are your fragrances safe to use around pets and children?
Our products are designed with safety in mind when used as directed. However, we always recommend keeping all fragrance products out of reach of children and pets.

Do you offer wholesale or business partnerships?
Yes, we partner with select retailers, interior designers, and hospitality businesses. Please visit our Wholesale page to apply.

How can I track my order?
Once your order has shipped, you will receive a tracking number via email so you can monitor your delivery in real time.

Can I change or cancel my order after placing it?
We process orders quickly, but if you need to make a change, please contact us as soon as possible and we will do our best to assist.

How can I contact customer support?
You can reach our support team via the Contact Us page. We aim to respond to all inquiries within 24–48 business hours.